Frequently Asked Questions
Does the hotel have a car park?
We have complimentary parking for hotel residents. Parking spaces are quite limited at the Old Parsonage though hotel guests always take priority. Additional information on accessing the car park can be found on our location page here.
How far is your hotel from the City Centre?
We are approximately 10 minutes’ walk from Oxford City Centre.
What time is check out & check in?
Checkout is politely requested by 11 am. Late departures may be arranged at our discretion, dependent upon room availability. Check in is guaranteed from 3 pm.
Is the Old Parsonage a non-smoking hotel?
Yes, all rooms and public areas inside the hotel are non-smoking.
Which rooms in the hotel have the best views?
A selection of our rooms overlook our Summer Garden and the neighbouring Church of St Giles.
Do you have complimentary Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
What categories of rooms does the hotel have?
We have classic double rooms, deluxe rooms, superior deluxe rooms, junior suite, suite and ground floor accessible rooms.
Do you have an accessible room?
Yes, we have 2 deluxe double or twin rooms on the ground floor, both of which have been adapted to accommodate guests with disabilities.
Do you have a gym in the hotel?
We do not have a gym, though we can offer recommendations in Oxford. If you prefer running, we can suggest some suitable routes in and around Oxford City Centre.
Do you have a spa?
We don’t have a spa, however, we do offer beauty and spa treatments in your room. A list of available treatments can be found here. We can arrange everything on your behalf.
Are there tea/coffee making facilities in the rooms?
A selection of our higher room categories offers Nespresso machines. A selection of teas and coffees is available for room service delivery 24 hours a day.
Do your hotel rooms have baths?
The majority of our deluxe rooms and all higher room categories offer bath and shower. Classic Double Rooms feature walk-in waterfall showers.
How far are you from Oxford train station/ Gloucester Green bus station?
We are approximately 20 minutes’ walk from the train station and about 15 minutes’ walk to Gloucester Green bus station. Taxis are readily available both to and from each station.
Are you close to Oxford University?
There are numerous Colleges close by, including Keble, Somerville, St. Anne’s, St. Antony’s and St John’s.
Do you offer discounts to Oxford Alumni card-holders?
We do, yes. Oxford Alumni Card-holders benefit from a 10% discount off the best available rate for accommodation from Sunday – Thursday. On Friday and Saturday nights, alumni will be offered the best available rate at the time of booking. The discount only applies to the room in which the alumni member is staying. Discounts are available on a room-only basis (food and drink are not included). Alumni discounts are only applicable to bookings made directly with the hotel by telephone or email so please provide your alumni number at the time of booking.
How many hotel rooms do you have?
We have 35 rooms at the Old Parsonage. Our sister hotel, the Old Bank, located close by, has 43 rooms.
Can you arrange transport to and from Heathrow/Gatwick airport?
We are happy to arrange chauffeur services or taxis for airport transfers. There are regular coach services to and from Oxford, 24 hours a day.
Are taxis readily available?
Yes, can be ordered at Reception in advance and/or usually arrive within 10 minutes of booking.
Do we pay for accommodation when we book?
We do not take payment at the booking stage; we pre-authorise the card provided to guarantee your reservation, for the full accommodation amount, 48 hours prior to arrival. No funds are debited from the card until and unless the transaction is completed or cancelled. From 1st March 2019 onwards, the full charge of your accommodation will be taken on check-in, with any extras (restaurant bills, laundry costs, mini-bar usage, etc.) being charged on check-out.
What is your cancellation policy, and does this differ for long stay or group bookings?
We have a 48-hour cancellation policy; reservations must be cancelled or amended by 3 pm GMT two days prior to your arrival, in order to avoid a cancellation charge. This does differ for long stay reservations, and group reservations are reviewed case by case. Further details can be found on our terms & conditions page.
Do we need to reserve bicycles?
Bicycles are readily available via the Reception desk.
Do you have children’s bicycles?
Our bicycles are too large for children. Children’s bicycles are available to hire locally.
What time do you serve breakfast?
Breakfast is served from 7 am to 11 am every day; reservations are usually not necessary.
Do you have any information on the paintings and artwork in the hotel & restaurant?
Mr Mogford plans to update a catalogue of his extensive collection. He has another large interesting collection at our sister property, the Old Bank and Quod.
Is your hotel dog-friendly?
We welcome dogs in our bar and terrace areas.